Privacy Policy

Last updated: December 7, 2024

1. Information We Collect

For Free Users (Bot Replies):

• We process your @mention to reply with a video link
• We don't store your X username or watch history
• Video links are temporary and expire

For VIP Users:

• Email address (for account and payment)
• X username (if you choose to link it)
• Payment information (processed securely by Stripe)
• We do NOT store what videos you watch or download

2. How We Use Your Information

• To provide and maintain our service
• To process VIP subscriptions and payments
• To send account-related notifications
• To respond to support requests

3. Watch History & Downloads

Your watch history is 100% private. It's stored only in your browser's local storage. We never see or store:

• What videos you watch
• What videos you download
• Your viewing patterns or preferences

4. Data Security

• All connections use HTTPS encryption
• Payment data is processed by Stripe (PCI compliant)
• We don't store credit card numbers
• Video links use secure, expiring tokens

5. Third-Party Services

We use the following third-party services:

• Stripe — Payment processing
• X (Twitter) API — Video retrieval
• Tawk.to — Customer support chat

6. Cookies

We use minimal cookies:

• Session cookies (for VIP login)
• No tracking cookies
• No advertising cookies

7. Your Rights

You can:

• Clear your local watch history anytime (it's in your browser)
• Request deletion of your VIP account data
• Export your data upon request

8. Contact Us

Questions about privacy? Contact us:

• Support chat: tawk.to/xviewer
• X: @XViewerBOT

9. Changes to This Policy

We may update this policy occasionally. Significant changes will be announced on our website. Continued use of XViewer after changes constitutes acceptance.